Welcome to Wild Heart. By accessing or purchasing through this website, you agree to these Terms & Conditions and to comply with applicable European consumer protection laws.
Use of Website
This website and all content remain the intellectual property of Wild Heart. You may not copy, reproduce, distribute, resell, or commercially exploit any content without written permission.
Orders & Pricing
All prices are shown at checkout and may vary by region or currency. A purchase is confirmed only after successful payment. We reserve the right to refuse or cancel orders when necessary (e.g. suspected fraud, stock errors, invalid behaviour).
Consumer Rights (EU)
As an EU consumer purchasing online, you have the legal right to withdraw from your order within 14 days from receiving your goods. Returns must follow our Returns Policy and be requested through the Contact Us page before sending any item back.
Product Use & Compliance
You are responsible for using our products in accordance with their intended purpose. We are not responsible for damages caused by misuse, alteration, or improper handling of products.
Liability
Nothing in these terms limits any rights granted to consumers under applicable EU law. We are not liable for indirect, incidental or unforeseeable damages resulting from the use or inability to use this website or products, except where legally required.
Intellectual Property
All branding, design, images, text, trademarks and visual identity elements are exclusive property of Wild Heart. Use of our brand assets without authorization is prohibited.
Third Party Links
This website may contain links to external websites. We are not responsible for the content, privacy practices, or policies of third-party platforms.
Modifications
We may update these Terms & Conditions at any time. Continued use of the site constitutes acceptance of updated terms.
Contact
Questions regarding Terms & Conditions should be submitted through our Contact Us page.
Terms & Conditions (EU)
This Privacy Policy explains how Wild Heart collects, uses and protects personal data when you use this website. By using this website, you consent to this Privacy Policy and acknowledge that Wild Heart is the data controller for the purposes of GDPR.
Personal Data We Collect
We collect personal data only when necessary for the functioning of the website, fulfilling purchases and providing services. This may include:
Information you provide during checkout or while completing forms (such as name, shipping details, payment information, preferences).
Device and usage data collected automatically (IP address, browser type, time zone, interaction data, cookies, and pages viewed), used only for analytics, performance and security.
You may browse the website without providing personal data. Certain features (checkout, forms, newsletter, account functionalities) may not work without the necessary data.
Why We Process Data
We process personal data in order to:
fulfil purchases and contracts
operate and improve the website
provide customer support when requested
detect, prevent and mitigate fraud or misuse
We only process personal data where there is a lawful basis under GDPR: contract performance, legitimate interests, or your consent (where applicable).
Your Rights (EU GDPR)
EU residents have the right to:
access their data
correct inaccurate data
request deletion
restrict processing
data portability
object to processing
Requests related to personal data must be submitted through the Contact Us page.
International Transfers
Your data may be processed outside the EU. When this occurs, we ensure that appropriate safeguards are in place in line with GDPR.
Links to Third Parties
External links may be provided on this site. We are not responsible for the privacy practices or content of third party websites.
Security
We may disclose personal data where required to comply with applicable law, protect safety, or respond to lawful government requests.
Updates to this Policy
We may update this Privacy Policy from time to time. Continued use of this website constitutes acceptance of any updated version.
Contact
All privacy related requests must be submitted through our Contact Us page.
Privacy Policy (EU GDPR)
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